Privacy Policy

About This Policy

gavanoriltheq operates a budget automation platform that helps Australian individuals and businesses manage their financial planning more effectively. We understand that your personal information is valuable, and we're committed to protecting it while providing you with exceptional financial management tools.

This policy explains how we collect, use, store, and protect your personal information when you use our services at gavanoriltheq.com. We follow Australian Privacy Principles under the Privacy Act 1988 and ensure compliance with applicable data protection regulations.

Information We Collect

Personal Information You Provide

• Contact details including your name, email address, phone number, and mailing address
• Account credentials such as username and encrypted password information
• Financial information including bank account details, income information, and spending categories
• Profile information such as date of birth, occupation, and financial goals
• Communication records including support requests, feedback, and correspondence with our team

Automatically Collected Information

• Device information including IP address, browser type, operating system, and device identifiers
• Usage data such as pages visited, features used, time spent on platform, and interaction patterns
• Transaction data including automated budget calculations, spending analysis, and financial patterns
• Location information when you enable location services for budget tracking features

How We Use Your Information

We use your personal information for several specific purposes that directly relate to providing and improving our budget automation services:

Data Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party companies that help us provide our services, including cloud hosting providers, payment processors, and customer support tools. These providers are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes compliance with tax reporting requirements, anti-money laundering regulations, and other financial service obligations.

Your Rights and Choices

Under Australian privacy law, you have several important rights regarding your personal information:

Access and Correction

You can request access to the personal information we hold about you. If any information is incorrect or outdated, you can ask us to correct it. Most account information can be updated directly through your dashboard settings.

Data Portability

You can request a copy of your data in a structured, commonly used format. This includes your financial data, transaction history, and budget configurations. We'll provide this within 30 days of your request.

Account Deletion

You can request deletion of your account and associated data. We'll delete your information within 60 days, except for data we're legally required to retain for tax or regulatory purposes. Some anonymized usage data may be retained for service improvement.

Communication Preferences

You can opt out of marketing communications at any time by using the unsubscribe link in emails or updating your preferences in your account settings. Essential service communications related to your account will continue as needed.

Data Security and Protection

We implement comprehensive security measures to protect your personal and financial information:

• 256-bit SSL encryption for all data transmission between your device and our servers
• Advanced encryption for stored financial data using industry-standard AES-256 encryption
• Multi-factor authentication options to secure your account access
• Regular security audits and penetration testing by independent security firms
• Employee background checks and strict data access controls
• Automated monitoring systems to detect and prevent unauthorized access attempts

Our servers are hosted in secure facilities within Australia, ensuring your data remains subject to Australian privacy laws. We maintain backup systems and disaster recovery procedures to protect against data loss.

Data Retention

We retain your personal information for different periods depending on the type of data and our legal obligations:

• Account information: Retained while your account is active, plus 7 years after closure for tax purposes
• Financial transaction data: 7 years from the date of transaction as required by Australian tax law
• Communication records: 3 years from the date of last contact for customer service purposes
• Usage analytics: 2 years for service improvement, then anonymized or deleted
• Marketing data: Until you withdraw consent or request deletion

When we no longer need your information, we securely delete it using industry-standard data destruction methods. Some information may be retained in anonymized form for statistical analysis and service improvement.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform:

Essential Cookies

These cookies are necessary for the platform to function properly. They enable core features like secure login, session management, and basic navigation. You cannot disable these cookies without affecting platform functionality.

Analytics Cookies

We use analytics cookies to understand how users interact with our platform. This helps us identify areas for improvement and optimize the user experience. These cookies collect aggregated, anonymized data about usage patterns.

Preference Cookies

These cookies remember your settings and preferences, such as dashboard layout, notification preferences, and display options. They enhance your experience by personalizing the interface to your preferences.

International Data Transfers

Your data is primarily stored and processed within Australia. In some cases, we may transfer data internationally for specific purposes:

• Cloud infrastructure providers with servers in multiple regions for redundancy and performance
• Customer support tools that may process data in secure international facilities
• Analytics platforms that help us understand user behavior and improve our services

Any international transfers are conducted with appropriate safeguards, including contractual protections, adequacy decisions, or other approved mechanisms. We ensure that recipient countries or organizations provide adequate protection for your personal information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by:

• Sending an email notification to your registered email address
• Displaying a prominent notice on our platform dashboard
• Updating the "last updated" date at the top of this policy

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.